Terms and Conditions

Last Updated: August 4, 2026

Welcome to Vape Shop BD. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.

By accessing our website, creating an account, placing an order, or purchasing products from us, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our services.

About Our Store

Vape Shop BD is an online retailer offering vape related products, including:

  • E-liquids
  • Nic salts liquids
  • Pod devices
  • Disposable vapes
  • Coils
  • Vape accessories
  • Other related products

We aim to provide authentic products, reliable service, and a convenient shopping experience for eligible customers.

Age Requirement

By using our website or purchasing products from us, you confirm that you are 21+ years of age or older.

We do not sell vape products to individuals who do not meet the required legal age.

We reserve the right to request age verification before completing an order where necessary.

If we discover that an order has been placed by an underage customer, we reserve the right to cancel the order.

Product Information

We make every effort to ensure that product descriptions, images, prices, availability, and specifications displayed on our website are accurate.

However:

  • Product colors may vary depending on your device screen.
  • Packaging may change based on manufacturer updates.
  • Availability may change without prior notice.
  • Minor differences between images and actual products may occur.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate product details.

Product Authenticity

Vape Shop BD is committed to providing genuine products from trusted sources.

Customers are encouraged to review product details carefully before placing an order. If you have questions about a product, please contact our support team before purchase.

Account Registration

When creating an account on our website, you are responsible for:

  • Providing accurate and complete information.
  • Maintaining the confidentiality of your account credentials.
  • Keeping your account information updated.

You are responsible for all activities performed through your account.

Google Services

Our website may use services provided by Google to improve website functionality, performance, security, and analytics. These services may include Google Analytics, Google Tag Manager, Google Search Console, Google Maps, reCAPTCHA, or other Google technologies as our website evolves.

These services may collect certain technical information, such as your IP address, browser information, device information, and website usage data in accordance with Google’s own policies.

For more information about how Google collects and processes data, please visit:

Google Privacy Policy
Google Terms of Service

Your use of our website also remains subject to any applicable Google services that may be integrated into the website.

Compliance with Applicable Laws

Vape Shop BD operates in accordance with the applicable laws and regulations of Bangladesh. Customers are responsible for ensuring that the purchase, possession, and use of vape products comply with the laws applicable to their location.

Electronic Communications

By creating an account, placing an order, or contacting us through our website, you consent to receive electronic communications from Vape Shop BD, including order confirmations, shipping updates, customer service responses, and other service-related notices. Marketing communications will only be sent where permitted by applicable law or with your consent.

Force Majeure

Vape Shop BD shall not be liable for any delay or failure to perform its obligations resulting from events beyond our reasonable control, including but not limited to natural disasters, government actions, internet or telecommunications failures, labor disputes, pandemics, or disruptions affecting suppliers, payment providers, or courier services.

Ordering Process

When you place an order:

  • You submit a purchase request through our website.
  • We review and confirm order details.
  • We process and prepare your order for delivery.
  • The order is shipped using available delivery services.

Receiving an order confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order due to availability issues, pricing errors, suspected fraud, or other valid reasons.

Payment Terms

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Online payment methods through available payment providers

For online payments:

  • Payment information is processed securely through authorized payment providers.
  • We do not store complete debit or credit card information.

Customers are responsible for providing accurate payment information during checkout.

Cash on Delivery Policy

For COD orders:

  • Customers must provide accurate contact information.
  • Customers should be available to receive the order at the provided delivery address.
  • Customers may be contacted for order confirmation before shipment.

Repeated refusal of confirmed COD orders may result in restrictions on future COD purchases.

Pricing and Promotions

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to:

  • Update prices
  • Modify promotions
  • Correct pricing errors
  • Limit promotional offers

Discounts and promotional campaigns may have specific terms and expiration dates.

Shipping and Delivery

We aim to process and deliver orders as quickly as possible.

Delivery times may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Unexpected circumstances

Customers are responsible for providing accurate delivery information. Vape Shop BD is not responsible for delays caused by incorrect addresses or unavailable recipients.

For detailed information, please review our Shipping & Delivery Policy.

Returns and Refunds

Due to the nature of vape products, certain products may have restrictions regarding returns for hygiene and safety reasons.

Returns, replacements, and refunds are handled according to our Refund & Return Policy.

Customers should review the return conditions before placing an order.

Product Usage Disclaimer

Vape products are intended only for adult customers who meet the required legal age.

Customers are responsible for understanding and following applicable laws regarding vape products in their location.

Vape Shop BD does not provide medical advice and does not make claims that vape products are suitable for health improvement, smoking cessation, or medical treatment.

Website Usage

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to damage or disrupt website functionality.
  • Copy, reproduce, or misuse our content without permission.
  • Provide false information during registration or checkout.

We reserve the right to restrict access to users who violate these terms.

Intellectual Property

All website content, including:

  • Logos
  • Images
  • Text
  • Graphics
  • Product descriptions
  • Website design elements

Are owned by or licensed to Vape Shop BD and may not be copied or used without written permission.

Third Party Services

Our website may use third-party services such as:

  • Payment gateways
  • ourier services
  • Analytics tools
  • Hosting providers

We are not responsible for the policies or practices of third-party services. Users should review their respective terms and privacy policies.

Limitation of Liability

Vape Shop BD shall not be responsible for:

  • Misuse of purchased products.
  • Incorrect information provided by customers.
  • Delays caused by third party delivery providers.
  • Temporary website interruptions.
  • Events beyond our reasonable control.

Our responsibility is limited to providing products and services according to these Terms & Conditions.

Changes to These Terms

We may update or modify these Terms & Conditions at any time.

Changes will be published on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means you accept the revised terms.

Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of Bangladesh.

Any disputes arising from these terms or your use of our services shall be subject to the applicable courts and legal procedures of Bangladesh.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Vape Shop BD

Email: support@vapeshopbd.com

Phone: +8801918196197

Shop Location: Anam Rangs Plaza, Road No. 6/A, Shop No. TF-6, Satmasjid Road, Dhanmondi, Dhaka-1209, Bangladesh